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Home: About

Passionate about creating human-centered digital solutions, advocating for the user, and delivering actionable insights to grow conversion rates. 

SKILLS

  • usability testing

  • in-depth interviews 

  • surveys

  • card sorts

  • tree tests

  • contextual inquiry

  • diary studies

  • data analysis

  • strategy

  • user journeys

  • roadmapping

  • presenting

  • forming recommendations for stakeholders

  • generative research

  • personas

  • competitive analysis

  • journey maps

  • gathering requirements

  • user-centered design

  • wireframes

  • iterating

  • prototyping

  • Agile / SCRUM certified

TOOLS

  • Figma

  • Userzoom

  • UserTesting

  • DScout

  • Qualtrics

  • Jira

  • Visio

  • Miro, Mural

WORK

Conducting end to end research for the full implementation of push notifications at Express Scripts

Role: Researcher

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GivingFoods - A passion project helping people and organizations fight food waste

Role: Designer (Research included)

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Role: Researcher (Design solution proposal included)

A body of research for an online pharmacy and PBM dashboard

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Role: Designer (Research included)

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